HealthCare Plus Patient Booking Portal
Doctor appointment booking and diagnostic report delivery platform with automated SMS confirmations and secure PDF prescription delivery, now serving 40,000+ active patients.
The Core Challenge
Appointments were booked by phone and recorded in paper registers, causing double-bookings, long call queues at peak hours, and delays of days for patients collecting diagnostic reports and prescriptions in person.
The Architectural Solution
Delivered a booking portal with real-time doctor schedules, automated SMS confirmations and reminders, and a secure patient account area for diagnostic report downloads and digitally signed PDF prescriptions. Role-based dashboards give reception, doctors and lab staff one consistent view of the day.
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