ZenIT BD
Service Agreement

Terms & Conditions (টার্মস এন্ড কন্ডিশন)

Last Updated: October 15, 2026

1. Scope of Work & Deliverables

All engineering, web design, app development, Telegram bot creation, and digital marketing services provided by ZenIT BD are executed under an agreed Statement of Work (SOW) outlining milestones, deliverables, and timelines.

2. Intellectual Property (IP) Rights

Upon full payment of project milestone invoices, the client receives full ownership of custom code, design files, and tailored software assets created specifically for their project, excluding open-source libraries and pre-existing ZenIT BD utility modules.

3. Maintenance, Hosting & Third-Party APIs

ZenIT BD is not responsible for outages caused by third-party hosting providers, external API downtime (e.g., Telegram API, Cloudflare, Meta Ads, payment gateways), or unauthorized client modifications outside active maintenance contracts.

4. Payment Terms & Milestones

Standard agency engagements require an upfront deposit (typically 30% to 50%) prior to project kickoff, with subsequent payments linked to verified milestone deliveries.

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